Delivery Information
At Merry Moments, we believe that the magic of Christmas should be experienced by everyone, no matter where they are. That’s why we’ve crafted a delivery process that’s as seamless and joyful as the gifts we create. From our headquarters in Oklahoma City to your doorstep, we’re dedicated to ensuring your Christmas surprises arrive safely and on time, spreading global joy one package at a time.
Important Note: We deliver worldwide, with exceptions for some Asian regions and remote areas. Please check during checkout if we can deliver to your location.
Shipping Options
We offer two convenient shipping methods to suit your needs, whether you’re planning ahead or looking for a last-minute solution. Each option is designed to bring our magical products to you reliably and efficiently.
Standard Shipping
For those who want their Christmas magic a little faster, our Standard Shipping option is perfect. We partner with trusted carriers like DHL or FedEx to ensure your gifts arrive promptly.
- Carrier: DHL or FedEx
- Cost: $12.95
- Delivery Time: 10-15 days after dispatch
Ideal for when you want to make sure your thoughtfully curated Christmas gift boxes or pop-up cards arrive in time for the festivities without any last-minute stress.
Free Shipping
Who doesn’t love free shipping? For orders over $50, we offer Free Shipping to help you spread more joy without extra cost. This option uses EMS for reliable delivery.
- Carrier: EMS
- Cost: Free for orders over $50
- Delivery Time: 15-25 days after dispatch
Great for budget-savvy shoppers who are planning early and want to send small Christmas gift boxes or personalized items to loved ones across the globe.
Order Processing
Before your order ships, we take 1-2 days to process it with care. This ensures that every pop-up Christmas card is perfectly assembled, every gift box is beautifully curated, and any personalized touches are added just as you requested. We believe that the unwrapping experience is part of the magic, so we pay attention to every detail.
Return Policy
We want you to be completely delighted with your Merry Moments experience. If for any reason you’re not satisfied, you can return items within 15 days of receipt. Simply contact our customer service team at [email protected], and we’ll guide you through the process. Please note that personalized items may have specific return conditions—check our full policy for details.
Payment Methods
To make your shopping experience as magical as our products, we accept a variety of payment options: Visa, MasterCard, JCB, and PayPal. Secure and hassle-free, so you can focus on choosing the perfect gifts.
Our Promise to You
At Merry Moments, delivery isn’t just about logistics—it’s about delivering joy. From the moment you place your order to the instant your loved one unwraps their gift, we’re here to ensure every step is filled with Christmas spirit. Thank you for trusting us to be part of your celebrations. We’re honored to help create memories that will be cherished for years to come.
Have questions? Reach out to us at [email protected]. We’re always happy to help!