Term and Conditions

Welcome to Merry Moments! By accessing and using our website at wishlistonchristmas.com, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our site, purchases, and interactions with us. Please read them carefully, as they are designed to ensure a joyful and transparent shopping experience for all our customers. If you have any questions, feel free to contact us at [email protected].

1. Introduction

Merry Moments (“we,” “us,” or “our”) operates an online store specializing in Christmas-themed products, including gift boxes, pop-up cards, and small gift items. Our goal is to bring magic to your holiday celebrations through high-quality, festive offerings. These Terms and Conditions outline the rules and responsibilities for using our website and making purchases. By placing an order, you acknowledge that you have read, understood, and agree to these terms.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the site only for lawful purposes and not engage in any fraudulent or harmful activities.
• Respect our intellectual property and not copy, distribute, or misuse any content from the site without permission.
• Ensure that you are of legal age to form binding contracts in your jurisdiction (typically 18 years or older).
• Monitor your orders and contact us promptly if issues arise, such as delivery delays or damaged items.

Failure to comply with these obligations may result in the cancellation of orders or suspension of account access.

3. Products and Services Description

Merry Moments offers a curated selection of Christmas products designed to create memorable holiday moments. Our offerings include:

• Christmas Gift Boxes and Small Christmas Gift Boxes: Pre-packaged boxes filled with festive items, ideal for gifting. These are carefully crafted to ensure quality and charm.
• Pop-up Christmas Cards: Intricately designed cards with delicate pop-up features. Due to their specialized nature, these are non-returnable unless damaged upon arrival.
• Personalized or Customized Items: Products tailored to your specifications, which are also non-returnable to maintain their unique value.

We strive to provide accurate descriptions and images of all products. However, slight variations may occur due to manufacturing processes. If you have questions about a product, contact us before purchasing.

4. Order and Payment Terms

Placing an Order

When you place an order on our website, you are making an offer to purchase the selected items. We will confirm your order via email once payment is processed. Orders are subject to availability, and we reserve the right to cancel any order due to stock issues or errors in pricing.

Payment Methods

We accept the following payment methods for your convenience:

• VISA
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted systems. By providing payment information, you represent that you are authorized to use the chosen method.

Shipping and Delivery

We aim to make your Christmas shopping stress-free with clear shipping options:

• Order Processing: Orders are processed within 1-2 business days after payment confirmation. During peak seasons (November-December), processing may take up to 3 business days.
• Shipping Methods:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 days after dispatch.
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 days after dispatch.
• Delivery Areas: We ship worldwide, excluding some remote areas and parts of Asia. Shipping times are estimates and may vary during holidays; we recommend ordering early to ensure timely delivery.

You are responsible for providing a correct shipping address. If a package is lost due to an incorrect address, we may not be able to issue a refund.

5. Returns, Exchanges, and Refunds

We want you to be delighted with your purchase. Our return and exchange policy is designed for fairness and clarity:

• Timeframe: Returns and exchanges are accepted within 15 days of the delivery date.
• Non-Returnable Items: To preserve quality, the following cannot be returned unless damaged or defective:
  • Pop-up Christmas Cards (due to delicate design)
  • Personalized or customized items
  • Opened or used gift boxes
• Return Process:
  1. Contact us at [email protected] with your order number and reason for return.
  2. We will provide a return authorization and shipping address.
  3. Package the item with all original materials and a copy of your order confirmation.
  4. Ship the package using a trackable method to the provided address.
  5. We will notify you once we receive and process the return.
• Exchanges: Follow the return process and specify your desired exchange item. Price differences will be handled accordingly.
• Refunds: Refunds are processed within 3-5 business days after we receive and inspect the return. They are issued to the original payment method. Original shipping fees are non-refundable, and return shipping costs are the customer’s responsibility, unless the item was damaged or defective.

For damaged or defective items, contact us immediately with photos, and we will arrange a replacement or full refund, including shipping costs.

6. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Merry Moments and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action.

7. Limitation of Liability

Merry Moments strives to provide a seamless shopping experience, but we cannot be held liable for:

• Delays in delivery due to carrier issues, weather, or other unforeseen circumstances.
• Minor variations in product appearance from website images.
• Indirect damages, such as loss of profits or emotional distress, arising from the use of our products or website.
• Issues resulting from user error, such as incorrect address or payment information.

Our total liability for any claim related to your purchase shall not exceed the amount paid for the product in question. This limitation applies to the fullest extent permitted by law.

8. General Provisions

These Terms and Conditions constitute the entire agreement between you and Merry Moments. We reserve the right to update this policy as needed to better serve our customers; changes will be posted on this page with the “Last Updated” date. If any part of these terms is deemed invalid, the remainder shall remain in effect. These terms are governed by the laws of the United States, and any disputes shall be resolved in the courts of Oklahoma City, US.